Privacy Policy

web site ( is owned by the Interspan Freight Solutions Ltd (Interspan). By viewing this web site the user is deemed to consent to all terms and conditions set out below.

Online privacy statement:
Interspan’s privacy principles demonstrate its commitment to maintaining the privacy and confidentiality of all information that it collects. Under no circumstances will Interspan share any of your registration information with third parties without your permission.

The information we collect
Personal information which is provided to Interspan within this web site is subject to our Privacy Policy set out below. The only information collected through this web site may include your name, e-mail address and any other information you may wish to provide. Your personal information is stored in a database ‘behind the scenes’ on the web site and may be accessed by Interspan’s web site maintenance personnel who may supply this information to Interspan.

Privacy Policy
The personal information provided, such as your name and e-mail address, is used for the sole purpose of signing up for email/RSS alerts and/or to log in as a member in order to view certain information on the web site or receive documents and or correspondence relating to business activities. The personal information is not fed back into any in-house database at Interspan. Interspan will not share your personal information with third parties for commercial purposes.

Data Protection
Under the General Data Protection Regulations 2018 you may request Interspan to provide you with details of personal information that Interspan holds about you. If you want to make a request for this information you should write to us at the address below.

If you have submitted personal information to us, you may at any time request to view it, have it removed from our database, or changed, by contacting us by e-mail, letter or telephone (details below). Interspan does not retain unnecessary data for any length of time.

Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Links to other websites:
This web site contains links to other web sites operated by third parties. The links are provided for convenience only and to help you find additional information. Interspan does not accept any responsibility over the content of these third party web sites and specifically excludes to the fullest extent permitted by law all liability that may arise with respect to or as a result of such material causing damage, costs, injury or financial loss of any kind. The inclusion of the links in this web site does not constitute an endorsement of such web sites, and your linking to these sites is at your own risk.

To make this site simpler to use, we sometimes place small files on your computer. These are known as cookies, almost all websites do this too. Cookies have many uses and most are not damaging to your privacy, all of the cookies used on this web site fall into that category. We do not use cookies that collect or transfer your personal data to other web sites for advertising or any other purpose.

Cookies are used on this site purely to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using the site, so it can be made easier to use and there’s enough capacity to ensure it is fast enough

We use Google Analytics to measure how many people use this site. We do this to make sure the site is meeting users’ needs and to understand how we could improve it.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store any personal information (e.g. your name or address) so this information cannot be used to identify who you are. We also do not allow Google to use or share our analytics data.

The following cookies are used by Google Analytics:

  • _utma stores a randomly generated number for 2 years
  • _utmb stores a randomly generated number for 30 minutes
  • _utmc stores a randomly generated number until you close your browser
  • _utmz stores a randomly generated number and anonymous information on how the site was reached (e.g. direct or via a link or a search) for 6 months

If you do not wish to accept any cookies on to your machine you can disable them by adjusting the settings on your browser. However this is likely to adversely affect the functionality of websites you visit.

Please note that it is possible in some circumstances that we might be forced to disclose personally identifiable information in response to legal process or when it is required by law, for example in response to a court order or a law enforcement agency’s request. We cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others including contractors who provide services to Interspan.

We reserve the right to revise this policy or any part of it from time to time. Please ensure that you check the policy periodically to ensure that you have the latest version.

Governing law:
Any dispute relating to these terms and conditions or this web site shall be governed by English law and the courts of England shall have exclusion jurisdiction in relation to any claim, dispute or other matters arising therefrom or from this web site.

If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these terms and conditions which shall continue to have full force and effect.

The failure of Interspan to exercise any right or remedy under these terms and conditions shall not constitute a waiver of that right or remedy.

A person who is not a party to these terms and conditions may not enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999.

Our address and general contact details are below.


Telephone: 0161 848 0070